Frequently Asked Questions

To purchase your ticket for the FTTH Conference 2026, please visit our registration platform at this link. During the registration process, you will be asked to provide your contact details, select your ticket type, and choose your payment method. If you have a discount code, please make sure you select the correct registration type on the first page. You will be asked to enter your discount code during the final registration stage.
Please note that we are unable to reimburse ticket holders who obtain a discount code subsequent to registering at the standard rate. 

There are three types of tickets for the FTTH Conference 2026:

• 3-Day Tickets
  cost £895, are valid Tuesday 14 - Thursday 16 April, and include access to Workshops, Conference sessions and Exhibition Hall. 
• 1-Day Tickets
  cost £275, are valid Thursday 16 April only, and include access to Conference sessions and Exhibition Hall.
• 1-Day Exhibition-only Tickets (Wednesday 15 April only) 
  cost £175; access to the Exhibition Hall only.
• 1-Day Exhibition-only Tickets (Thursday 16 April only) 
  cost £85; access to the Exhibition Hall only.

A 25% early bird discount is available on all tickets until 31 January 2026.

Please note that all prices listed are subject to 20% UK VAT. 

There is no deadline to register for the FTTH Conference 2026; you can still register on the days of the event itself. However, depending on when you complete your registration, you might benefit from discounted rates and special offers.
Click here to learn more about ticket types and conference rates. 

Please note that we are unable to apply discounts retrospectively in case registrations have already been processed at the standard rate.

Yes, you can register multiple attendees at once. Start with your first attendee (making sure to enter your own details in the section marked 'I am registering for this person but am not the named attendee') – once you reach the end of their registration, you will see a button marked 'Add Group Member' which allows you to register another attendee. Repeat this process for as many people as you wish*. You can then check out for the group and pay in a single transaction.
Please note that receipts are generated per attendee, not per transaction, so you will need to access the 'Download Invoice' link from each attendee's Confirmation email – make sure you have completed the info 'I am registering for this person but am not the named attendee' to ensure you are in copy of all confirmation emails.
We are able to provide a summary of orders and receipts for your entire group upon request to registration@ftthcouncil.eu.

* If you are planning to register a group of 10 or more attendees, please reach out to registration@ftthcouncil.eu.

Yes, you can upgrade your ticket by paying the difference between the original 1-day ticket and the 3-day ticket.
You can modify your registration yourself by logging in to your existing registration record using your email address and confirmation number (please refer to your confirmation email), changing your ticket type, and paying the remaining amount.
Please contact registration@ftthcouncil.eu for further information and support.

In the first instance, please ensure you check your spam/junk folders. If you are still unable to locate the registration confirmation, please email registration@ftthcouncil.eu to request it to be re-sent.

If you have made a mistake entering your email address, you will not have received your confirmation number to allow you to log back in and correct the error yourself – you will need to contact registration@ftthcouncil.eu and provide the name of the attendee and the correct email address for the error to be corrected.

To modify the details of your registration, you should log back into your registration record – you can do this either by using the link to “View or modify your registration” in your confirmation email, or by clicking on “Modify your registration” on the registration page. In both cases, you will need to enter your email address and confirmation number to access your record. You can then simply move through the registration pages and update your details as you need.

Member discount codes are available to all FTTH Council Europe member companies. If you believe you should have a member discount, please contact info@ftthcouncil.eu. 

We also offer discount codes to policy makers, academics or students – if you think you qualify, please send an email from your registered institution’s email address or with a copy of your student ID to registration@ftthcouncil.eu 

Exhibitor sponsors are also eligible for discounted tickets – if you are a sponsor company attendee, please contact registration@ftthcouncil.eu to request a special registration link.

Please note that we are unable to apply discounts retrospectively in case registrations have already been processed at the standard rate.

Unfortunately, we are not able to apply discounts retrospectively if registrations have already been processed at the standard rate.

If you have received a discount code from one of our members or partners, please follow the instructions you have received from them. Make sure you select the correct registration type on the first page (e.g. 'Member Attendee' or 'Partner Attendee') and enter your discount code at the checkout stage, right before you submit your payment. 

Please note that most discounts are valid only for 3-Day or 1-Day Conference Passes, not for Exhibition-Only tickets.

Please note that we are unable to apply discounts retrospectively in case registrations have already been processed at the standard rate.

Every exhibitor sponsor who has booked an exhibition booth receives an allocation of free tickets. Standard packages are as follows:

Platinum Sponsors receive 60 free guest tickets
Gold Sponsors receive 40 free guest tickets
Silver Sponsors receive 30 free guest tickets
Bronze Sponsors receive 15 free guest tickets

Moderators, conference and workshop speakers all receive free tickets. Conference speakers may be accompanied by a colleague of their choice, who also benefits from complimentary access to the event.

Journalists can receive free media accreditation. Please contact Michele Nardi at michele.nardi@ftthcouncil.eu for more information.

Yes, journalists can receive free media accreditation. Please contact Michele Nardi at michele.nardi@ftthcouncil.eu for more information 

Attendee information will only become visible within the "My FTTH" mobile app (the FTTH Council never sells attendee data to third parties). Once the app is launched – approximately two to four weeks prior to the Conference – attendees that have agreed to be visible will show within the attendee list. 

Attendee information will only become visible within the "My FTTH" mobile app (the FTTH Council Europe never sells attendee data to third parties). Once the app is launched – approximately 2-4 weeks prior to the Conference – you will receive an email to activate your delegate profile. During the set-up process you will be asked to 'opt in' or 'opt out' of being visible to other attendees.
Please note: If you choose to 'opt out', your details will be hidden and you will not be able to engage with other attendees via the mobile app. You can update your preferences at any time in the app under profile settings.

Please note that, as per the Registration Terms & Conditions, we will share your name, job title and company name with our sponsors prior to the Conference (no email or phone number).

Yes, as long as you have cancelled within the time period specified in the Registration Terms and Conditions, we are able to issue a credit note. Please contact us at registration@ftthcouncil.eu.

You may cancel your registration in writing. If you cancel at least 28 days before the Conference, you will receive a refund less a 15% administration fee.

Cancellations less than 28 days before the Conference are not refundable, but you can either nominate a substitute, transfer your registration to the next FTTH Conference, or use the fees as credit for other FTTH offerings (valid for up to 1 year).

Please send your cancellation request to the FTTH Council Europe in writing at registration@ftthcouncil.eu at least two business days before the Conference start date. No refunds are provided for “no-shows” or in case access is denied due to policy violations or health/security risks.